Privacy Policy
Scope of This Policy
This online privacy policy (the “Policy”) only applies to information collected and published on Lansing Clear Reflection-owned websites. It does not apply to third-party platforms, such as websites owned by our franchisees, social media websites, vendor pages, websites of other organizations, limited liability companies, and so on, as well as Lansing Clear Reflections-owned websites or other Lansing Clear Reflections-owned platforms where it is not visible. It also does not apply to information gained via other methods, such as the telephone or in person.
By installing a third-party application, you permit it to execute the acts and/or share the information given to or requested by Lansing Clear Reflections. We will send such information through a third-party application, which will then travel across the internet. Lansing Clear Reflections will not be held liable for any dissemination, use, abuse, or disclosure of the user’s information as a result of using this or any other third-party application.
Some of the information we collect through this Site may be “personal information”—information that can be used to identify you personally, either alone or in combination with other data we have. Other information, like cookies, may not be personally identifiable.
This Policy may be supplemented or modified from time to time by supplemental privacy notices (“Privacy Notices”) published when we collect your information. For example, certain pages of this Site may include Privacy Notices that provide further information about the information we collect on those pages, why we require that information, and your options for how we use that information. In some cases, specific Privacy Notices may be required to comply with the privacy laws of a country, province, or state in which we do business.
Your Consent
By using this Site, you agree that your information will be collected, used, disclosed, and transferred in accordance with this Policy (and any applicable Privacy Notices). You may not use this Site unless you consent to the collection, use, disclosure, and transfer of your information in accordance with this Policy (and any applicable Privacy Notices). If you have any questions about this Policy or the Privacy Notice, please contact us using the information provided in the following section.
Our Terms of Use
This Policy is part of the Terms of Service, which govern your use of this website. A link to our Terms of Service can be found at the bottom of each page on this website.
Your Choices
In general. We respect your right to choose how your information is collected, used, and shared. This Policy addresses some of your options, such as opting out of receiving “cookies.” We may ask you to select your preferences at the time and on the page where you provide your information.
Previously expressed preferences. You may change your previous settings about how we use your information. If you want to be removed from our mailing list, please contact us using the information provided in the contact section below.
This Policy May Change
Lansing Clear Reflection reserves the right to update or modify this Policy and any Privacy Notice at any time, without prior notice, by posting the amended version on this website. These changes will only apply to information gathered after we have posted the updated Policy or Privacy Notice on this website.
Your continued use of this Site following any such change indicates that you understand that any information collected from or about you after the revised Policy is posted will be subject to the amended Policy’s requirements. You can always access the most recent version of this Policy by clicking on the “Privacy” link at the bottom of any page in this site’s public areas.
Information We Collect
You manually enter the information. Lansing Clear Reflection gathers information that you willingly provide (by your keyboard, mouse, or touchpad) when you visit this website. For example, we collect information when you request assistance, express interest in becoming a franchisee, send us a question, or otherwise interact with this website. Some of the data you manually input may be personally identifiable, such as your name and contact information.
Information sourced from third-party social media sources. You may be able to register, log in, or upgrade your profile on this Site by deciding to automatically populate the requested data fields with information already supplied to a third-party social media site (for example, Facebook or Twitter). By doing so, you allow the third-party platform to send us information, including personal information, from your profile on that site. We treat that information the same as any other information you provide us when you register, log in, or update your profile.
Data from your browser or device. Lansing Clear Reflection collects data automatically from your web browser or mobile device. This information typically includes your IP address, operating system name, browser name and version, date and time of visit, and the pages visited.
The information we receive may differ based on your browser or device settings. In most circumstances, the data we acquire from your web browser and device is not personally identifiable. However, we may combine it with other information in order to identify you, or with information that already identifies you.
Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and improve the functionality of this website. For example, we could apply these technologies to:
- collect information about how visitors interact with our website, such as which pages they visit, which links they click, and how long they spend on each page.
- support the features and functionality of this Site—for example, saving you the inconvenience of reentering information already in our database or allowing you to pick preferences from previous visits.
- Customize your experience while using this Site, and
- Improve our marketing strategies, including the usage of targeted adverts.
- The information we collect via cookies and other similar technologies is not personally identifiable, but it may be connected to the personal information you provide. If you do not want to receive cookies, you can set your browser to refuse them or notify you when they are placed on your computer. You do not have to accept cookies when visiting this Site; but, if your browser rejects our cookies, you may be unable to utilize all of its features.
Information on third-party cookies
In addition to the cookies that Lansing Clear Reflection transmits to your computer or mobile device through this Site, third parties may send cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics service that helps us understand how visitors interact with our websites. To learn more about Google Analytics, see the definition here.
Other third parties may send cookies to your computer or mobile device in order to track your online activities over time and across nonaffiliated websites, as well as to display targeted advertisements on this Site or other websites.
On our websites, you may control how third parties acquire your information. For example, if you do not want Google Analytics to collect information about your visit to this site, you can get an Opt-out Browser Add-on by clicking here. Please be advised that the Add-on does not prevent information from being sent to the Lansing Clear Reflection.
Furthermore, if you do not want some entities to collect interest-based information about you while you visit this Site or other websites, please use the collection opt-out option provided here. You will be sent to an industry-developed website that has controls for assessing whether each listed company may collect and utilize data for online behavioral advertising purposes.
It is possible that some of the third parties who collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case changing your browser settings and deleting cookies may be the best way to prevent third-party tracking of your online activities. Please bear in mind that the industry-developed opt-out mechanism is specific to each device and browser. To opt out of having your interest-based information collected by participating entities across all devices and browsers, complete the steps outlined above for each.
How We Use Your Information
In general, we use the information acquired through this website:
- We will supply you with the information, products, and services you have requested.
- to provide you with effective customer service.
- To provide you with a more tailored experience when you visit this page.
- to provide you with information and notices about your use of this website.
- to contact you with special offers and other information that we believe you will find useful (in accordance with any privacy preferences you have specified).
- to request that you complete surveys and provide feedback to us.
- Help improve the website’s content, functionality, and usability.
- To better understand your needs and preferences.
- We strive to improve our products and services.
- help improve our marketing and promotional strategies.
- For security, credit, or fraud prevention reasons,
- For any other reason stated in an applicable Privacy Notice, click-through agreement, or other contract between you and us.
- We share customer information with franchisees, service providers, vendors, and other companies who assist us in running our business globally by providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertisements and services, providing customer service, processing payments, and conducting surveys. These companies must adhere to strict confidentiality rules that are compatible with our privacy policy and agreements with them.
How We Share Your Information
With third-party vendors. Lansing Clear Reflection shares information gathered from this website with third-party companies that work for or on our behalf. For example, we may hire third-party contractors to design and operate our Site, run surveys, and help us with our advertising. These third-party suppliers may need information about you to perform their tasks.
With other website users. You may be able to provide User-Generated Content to or through this website. In this Policy, “User-Generated Content” or “UGC” refers to content that you publish using the social networking tools we provide that is not “Feedback” (as defined in our Terms of Service). Others can read, gather, or utilize any personal information contained in user-generated content.
In addition, we may use the UGC you provide in advertising campaigns and other promotions. We may or may not include your name in connection with such use, and we may or may not obtain your permission before using the content for such purposes. As a result, you should have no expectation of privacy regarding any UGC you contribute to or through this Site.
With Third-Party Social Media Platforms: We may provide functionality on this Site that allows you to automatically share information about your Site activity with a third-party social media platform (such as Facebook or Twitter). If you use this function, those who have access to your third-party profile may be able to see the actions you’ve taken, such as the products or services you’ve purchased. Thus, you should have no expectation of privacy in those actions.
Furthermore, if you choose to link your account on this Site to a third-party social media platform, we may share the information in your profile with that platform. We may also use third-party social media sites to target you with interest-based adverts. To serve such adverts, we may convert your email address into a unique value that our partner company can match with a user on their platform. Although we do not submit personal information to these platform providers, they may learn more about the people who respond to the advertisements we display.
In the Lansing Clear Reflection Corporate Family. We may share information collected through this Site with other firms in the Neighbourly corporate structure. These associate companies have the right to use your information for their own marketing purposes in compliance with this Policy.
With our franchisees. We may share information collected through this Site with our franchisees, who may be permitted to use your information for their own marketing purposes and in accordance with this Policy.
With additional, carefully chosen business partners. We may periodically share your information with carefully selected third parties for their own marketing purposes. For example, we may work with third parties to organize contests or other promotions, and we may release the information you supply in order to participate in the contest or take advantage of the promotion. However, as required by law, we may provide you the option to “opt-out” or “opt-in” before proceeding.
In aggregated or deidentified form. We use the data collected on this website to create an aggregate view of usage patterns. We may share aggregate data with other parties so that they can better understand our user base. We may also share information with third parties about how certain users use this Site, but only in de-identified form (“Individualised Data”). Individualised Data is not personally identifiable, but it does reflect the usage patterns of a specific Site user rather than all Site users combined.
As part of a company transfer. Your information may be transferred to a successor organization if we sell or transfer ownership of this Site, merge with another organization, or liquidate our assets. If such a transfer occurs, the successor organization will use your information in accordance with this Policy and the privacy preferences you have expressed to us.
Follow the law and safeguard our own and others’ rights. We may share personal information in good faith if we believe it is required by law, a court order, or a subpoena. We may also share your information to prevent or investigate a potential crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Service or other agreements; or to protect our own rights or property, as well as the rights, property, or safety of our users and others.
As described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information in line with any Privacy Notice posted on a page of this Site where you provide it. By submitting your information on that page, you agree to the disclosure of your information as described in the privacy notice. We also reserve the right to disclose your information in line with any click-through agreements to which you have agreed.
How Do We Protect Your Information?
Lansing Clear Reflection makes reasonable attempts to secure the information it gathers. Although we make reasonable efforts to protect your information from unauthorized use or disclosure, we cannot guarantee the security of information transferred over the Internet or stored in our databases, and we will not be held accountable for security breaches beyond our reasonable control.
Children’s Privacy
To use this website, you must be at least 13 years old. We do not intentionally collect, use, or disclose personal information regarding visitors under the age of thirteen. If you are under the age of 13, you should not use this website.
Links to other sites
This Policy is only applicable to Lansing Clear Reflection-owned websites where it is posted. Lansing Clear Reflection and its affiliates run a number of websites for diverse purposes and in several countries, each with its own set of laws. If you visit another Lansing Clear Reflection website, please read the privacy policy to understand what information is collected and how it is processed.
This Site may also contain links to websites not owned by Lansing Clear Reflection or its affiliates. These links are provided just for your convenience and do not constitute an endorsement of the products or information available on these websites, nor an association with their owners. Lansing Clear Reflection has no control over these websites and accepts no responsibility for the data they collect.
Any information you provide to third parties via their websites is subject to their privacy and data collection policies, which are not covered by this Policy. We strongly suggest you to read the privacy policies published on every website before using it or providing any personal information.
Access Your Information
If you would like to review, correct, or update the personal information you have provided to us through this Site, please contact us using the information provided in the section below. We will respond to your request within a reasonable time frame, or within the time range required by applicable privacy laws. We will use reasonable efforts to comply with your request, as required by law.
Governing Law
This Policy will be governed by the laws of the State of Texas, United States of America, with no regard for conflict of law provisions.
Questions Regarding this Policy or Lansing Clear Reflection’s Data Practices
If you have any questions or concerns concerning this Policy, any Privacy Notice, or Lansing Clear Reflection’s data practices, please send us an email at :
You can also reach us at (517) 237-4079